Food Products FAQs
MacFarlane Pheasants Inc. prides itself on its impeccable customer service. Any questions that you may have are important and we will do our best to answer them. Below are a few commonly asked questions. Each area of the rearing process has its own individual page to better organize and facilitate your search and our response.
Q: How will my order be shipped?
A: Our primary carrier is UPS and the shipping rates on this site are based on that carrier. Please contact us for a shipping quote if you would like to use another carrier (such as FedEx).
Q: Will the meat spoil?
A: All food products are shipped in insulated shipping container with dry ice and frozen gel packs to help maintain the appropriate temperature. During the summer months, we recommend overnight or second day delivery to lessen the chance of a problem.
Q: What if I am not home when my package is delivered?
A: A signature is not required, so the package will be left at your door. If you know you will be away from home when your package arrives we suggest asking someone to watch for your package. If you would like your package placed in a side door or garage please leave a note giving the delivery driver instructions to do so.
Q: Do you have a store where I can buy your products?
A: YES! We have a retail store in Janesville, WI. The store hours are Mon- Fri from 8:00 AM to 4:30 PM and Saturday from 10:00 AM to 3:00 PM. Please call us at 800-345-8348 to make sure we're open when you plan to come by.